How to Prepare Your Restaurant for a PR Crisis
Whether it’s a health hazard or an earthquake, your restaurant needs to be prepared to deal with the fallout and snap into crisis mode. These crises happen without a moment’s notice and can be...
View ArticleHow Much Does Restaurant Furniture Cost? FAQ’s from the files of East Coast...
If you’ve ever asked “how much does restaurant furniture cost”, you probably got a somewhat unsatisfactory answer like “it depends on what you get”. While this is certainly true – restaurant furniture...
View ArticleA Seasonal Hiring Guide for Restaurants
We all remember our first jobs; usually a summer gig to make a little bit of extra cash while school was out of session. We can still feel the nervousness of putting in our application and anxiously...
View ArticleLoyalty Programs: The Profit Behind the Rewards
The phrase “customer loyalty program” often brings to mind images of punch cards and freebies, but loyalty programs have evolved through the years into so much more. Technology and data mining...
View ArticleSecure Your Kitchen: A Guide to Increasing Safety in Your Commercial Kitchen
Commercial kitchens are notorious for the hustle and bustle that happens behind the doors; while the customers might see the relaxed atmosphere of the dining room, the kitchen is anything but. That...
View ArticleTipping: A Thing of the Past or a Continued Tradition
Tipping to express your gratitude for good service from a restaurant’s wait staff has been a long-standing tradition in the United States. So, whenever you receive your bill at a restaurant and you...
View ArticleImproving Employee Retention in Your Restaurant
Ask any restaurant owner about something they struggle with, and the problem of keeping good employees will make the list almost every single time. The real issues begin when employees don’t stick...
View ArticleOSHA 101 for Restaurants
Last month, we were at the Pennsylvania Foodservice Expo in Pittsburgh, PA, and had the pleasure of attending a seminar given by Thomas Barnowski, Director of Corporate and Public Safety Education at...
View ArticleTop 6 Restaurant Cash Handling Blunders You Must Stop
By David Scott Peters TheRestaurantExpert.com If you have poor cash handling procedures in place in your restaurant, no other system you put in place will matter. I don’t care how efficient your...
View ArticleReviews and Your Restaurant: The Good, the Bad, and the Ugly
Whether you consider it to be a good or bad thing, the food retail world is controlled by the consumer, and your restaurant is just living in it. If your customer has a bad experience and chooses to...
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