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How to Prepare Your Restaurant for a PR Crisis

Whether it’s a health hazard or an earthquake, your restaurant needs to be prepared to deal with the fallout and snap into crisis mode. These crises happen without a moment’s notice and can be...

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How Much Does Restaurant Furniture Cost? FAQ’s from the files of East Coast...

If you’ve ever asked “how much does restaurant furniture cost”, you probably got a somewhat unsatisfactory answer like “it depends on what you get”.  While this is certainly true – restaurant furniture...

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A Seasonal Hiring Guide for Restaurants

We all remember our first jobs; usually a summer gig to make a little bit of extra cash while school was out of session.  We can still feel the nervousness of putting in our application and anxiously...

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Loyalty Programs: The Profit Behind the Rewards

The phrase “customer loyalty program” often brings to mind images of punch cards and freebies, but loyalty programs have evolved through the years into so much more. Technology and data mining...

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Secure Your Kitchen: A Guide to Increasing Safety in Your Commercial Kitchen

Commercial kitchens are notorious for the hustle and bustle that happens behind the doors; while the customers might see the relaxed atmosphere of the dining room, the kitchen is anything but. That...

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Tipping: A Thing of the Past or a Continued Tradition

Tipping to express your gratitude for good service from a restaurant’s wait staff has been a long-standing tradition in the United States. So, whenever you receive your bill at a restaurant and you...

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Improving Employee Retention in Your Restaurant

Ask any restaurant owner about something they struggle with, and the problem of keeping good employees will make the list almost every single time. The real issues begin when employees don’t stick...

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OSHA 101 for Restaurants

Last month, we were at the Pennsylvania Foodservice Expo in Pittsburgh, PA, and had the pleasure of attending a seminar given by Thomas Barnowski, Director of Corporate and Public Safety Education at...

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Top 6 Restaurant Cash Handling Blunders You Must Stop

By David Scott Peters TheRestaurantExpert.com If you have poor cash handling procedures in place in your restaurant, no other system you put in place will matter. I don’t care how efficient your...

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Reviews and Your Restaurant: The Good, the Bad, and the Ugly

Whether you consider it to be a good or bad thing, the food retail world is controlled by the consumer, and your restaurant is just living in it. If your customer has a bad experience and chooses to...

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